Privacy Policy

Introduction & Scope

At SOAR Technologies (“we”, “us”, “our”), we place the highest importance on safeguarding the privacy and security of everyone who visits and interacts with our website soartechnologies.net. This Privacy Policy is designed to provide you with a clear understanding of the types of personal and non-personal information we may collect, how that information is used, the circumstances under which it may be shared, and the measures we take to ensure that it remains secure.

By accessing our website, using our digital products, or communicating with us through any available channel, you are agreeing to the practices described in this policy and acknowledging that such practices may be necessary to deliver, maintain, and improve our services. This document applies to all visitors, customers, and users of our site, regardless of whether you are browsing publicly available pages, engaging with interactive features such as forms and comments, or requesting customer support.

Our goal is not only to comply with applicable data protection regulations but also to operate with transparency, so that you can feel confident about how your information is handled. We encourage you to read this policy carefully to fully understand our data practices, as your continued use of our website and services signifies your acceptance of the terms outlined here. If you do not agree with any aspect of this Privacy Policy, we advise that you discontinue use of our services immediately and contact us with any concerns.

Information We Collect

• Account & Registration: username, email, and optional profile data you provide when registering.
• Purchase & Licensing: purchase codes, license keys, and purchase metadata used to validate product ownership and provide support.
• Support & Contact: messages, names, emails, and attachments submitted via support forms or contact forms.
• Comments & Public Content: comment text, name, email, IP address and user agent for moderation and spam protection.
• Analytics & Interaction: anonymized analytics (e.g., Google Analytics) to understand site usage and improve services.

Cookies & Tracking

We use cookies to manage sessions, remember preferences, and collect aggregated analytics. Types include necessary, preference, analytics, and marketing cookies. You can disable cookies in your browser, but some site features may be affected.

How We Use Your Data

Your data is processed to provide and improve services, validate licenses, offer customer support, send important notifications (service updates, security alerts), detect and prevent fraud, and perform analytics. We do not sell your personal data.

Third Parties & Embedded Content

We may share limited data with service providers where necessary (license validation partners, ticketing platforms, hosting providers). Embedded content from third parties (YouTube, social widgets) may collect data according to their own policies when you interact with those embeds.

Data Retention & Deletion

We retain personal data only as long as required for the purposes described or to comply with legal obligations. You can request deletion or correction of your data; however, deletion may prevent continued access to certain services.

Security Measures

We implement industry-standard safeguards such as HTTPS/SSL, access controls, and routine security practices to protect data. In the unlikely event of a breach, we will act quickly to contain the issue and notify affected users where required.

Your Rights

Where applicable, you have rights to access, correct, delete, restrict processing, object to processing, request portability of your personal data, and withdraw consent. To exercise these rights, contact us using the details below.

Children

Our site is not directed at children under 13 (or local equivalent). We do not knowingly collect personal information from children. If you believe we have collected a child’s data, contact us to request removal.

Policy Changes

We may update this policy periodically. Significant changes will be posted on the site and, where appropriate, notified to registered users. Continued use after changes indicates acceptance.

Contact

Questions, requests, or to exercise your rights — email: hr@soartechnologies.net • Phone: +91-7948988475 • Address: C-405B, Ganesh Meridian, Nr. Gujarat High Court, S. G. Highway, Sola, Ahmedabad – 380060, Gujarat, India.